Privacy Policy

Privacy Policy

1. Overview


At The Expansion Project, we prioritize the privacy and confidentiality of our members. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information and explains your rights and choices about how we handle your information. By joining one of our online programs, you agree to the terms outlined in this Privacy Policy.


2. Personal Information Collection


We only collect the minimum personal information necessary to provide and improve our services. This information may include:

  • Name

  • Email address

  • Payment information (processed securely by a third-party payment provider)

  • Optional profile information, such as a photo, name (or pseudonym) and other information, to personalize your experience


3. Use of Information


The information we collect is used exclusively for the following purposes:

  • Providing, personalizing, and improving our community services

  • Communicating with you regarding membership, billing, and updates

  • Facilitating live and interactive sessions

  • Providing support and responding to inquiries


4. Confidentiality and Anonymity


Our program communication is completely private and by invitation only. We respect your privacy preferences, and no member is required to disclose additional personal information beyond their name (pseudonym).


5. Protection of Personal Information


We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure server technology, encrypted data transmission, and restricted access to personal information.


6. Sharing of Information with Third Parties


We do not sell, rent, or share your personal information with any third parties for marketing or other purposes. Your information will only be shared in the following limited circumstances:

  • With trusted service providers to process payments and host our website, who adhere to strict data privacy requirements

  • When required by law to comply with a legal obligation or protect our rights and property


7. Data Retention


We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve disputes.


8. Your Privacy Rights


You have the right to:

  • Access and update your personal information

  • Request the deletion of your information from our records

  • Restrict or object to certain data processing activities


To exercise any of these rights, please contact us at info@theexpansionproject.com.


9. Changes to Our Privacy Policy


We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes via email and/or a prominent notice on our website.


10. Contact Us


If you have any questions about this Privacy Policy or your personal data, please contact us at:


info@theexpansionproject.com


TERMS OF SERVICE


These Terms of Service ("Terms") apply to programs, courses, coaching, mentoring, workshops, communities, digital resources, and other services offered by The Expansion Project Online Inc. ("The Expansion Project," "we," "us," or "our").


By purchasing, registering for, accessing, or participating in any of our programs or services, you agree to these Terms.


1. Our Services


The Expansion Project provides educational, coaching, personal-development, and transformational programs and resources. Individual programs may include live teaching or coaching sessions, recorded materials, books, workbooks, guided practices, online communities, digital resources, and other supporting materials.

Specific program inclusions, schedules, duration, pricing, and payment arrangements will be provided at the time of purchase or registration.


2. Eligibility


You must meet any eligibility requirements stated for the particular program or service you purchase.

You are responsible for providing accurate registration and payment information and for ensuring that participation in the program is appropriate for your circumstances.


3. Payment


All fees are stated in the currency identified at the time of purchase.


By enrolling, you authorize us or our payment processor to charge the payment method provided according to the payment option you select.


If you select a payment plan, you remain responsible for all scheduled payments unless you exercise an applicable cancellation or refund right under these Terms or applicable law.


Failure to make required payments may result in suspension or termination of access to the program, community, materials, or services.


4. Three-Day Refund Policy


We want you to be confident in your decision to participate.

You may cancel your purchase of any program for any reason within three (3) calendar days of purchase and receive a full refund. For an in-person workshop or program, you may


To request cancellation, you must notify us in writing at info@theexpansionproject.com within the three-day period.


After the three-day refund period has expired, program fees are non-refundable except where otherwise required by applicable law.


If you received physical program materials before cancelling, we may require those materials to be returned in substantially their original condition where permitted by law. Instructions will be provided at the time of cancellation.

Nothing in this policy limits any cancellation, refund, or other consumer right that cannot legally be waived under the laws applicable to your purchase.


5. Program Participation


Our programs are designed for active participation. You are responsible for your own attendance, engagement, implementation, decisions, and results.

Missed sessions do not normally entitle you to a refund, credit, extension, or replacement session unless otherwise stated for the specific program.

We may make reasonable changes to session dates, facilitators, delivery methods, materials, or program structure when necessary. If a significant change affects your ability to receive the service purchased, we will address the situation reasonably and in accordance with applicable law.


6. Educational and Coaching Services


Unless a particular service is expressly identified otherwise, The Expansion Project's programs and materials are provided for educational, coaching, and personal-development purposes.


Participation does not create a physician-patient, psychologist-patient, therapist-client, lawyer-client, financial-advisor-client, or other regulated professional relationship.

Our programs are not a substitute for medical care, mental-health treatment, crisis services, legal advice, financial advice, or other professional services when those services are required.

Participants should seek appropriate qualified professional assistance for concerns requiring diagnosis, treatment, professional assessment, or regulated advice.


7. No Guarantee of Results


Personal and relationship outcomes depend on many factors, including circumstances outside our control.

Testimonials, examples, case studies, and descriptions of participant experiences illustrate individual experiences and do not guarantee that you will achieve the same or similar results.

For relationship programs in particular, we cannot guarantee the decisions, actions, feelings, responses, or behaviour of a spouse, partner, family member, or any other person.


We provide education, tools, coaching, practice, and support. You remain responsible for how you use them and for the decisions you make.


8. Personal Responsibility


You retain full responsibility for your choices, actions, relationships, health, finances, career, and personal circumstances.

Participation in a program does not transfer responsibility for personal decisions or their consequences to The Expansion Project, its directors, employees, contractors, coaches, facilitators, practitioners, or representatives.


9. Community Standards


Some programs include group coaching, live discussions, or private online communities.

Participants are expected to communicate respectfully and protect the privacy of other participants.


Harassment, discrimination, threatening behaviour, deliberate disruption, solicitation, unauthorized promotion, or conduct that materially interferes with the experience or safety of other participants may result in removal from a session, community, or program.


Where reasonably necessary to protect participants or the integrity of the program, we reserve the right to suspend or terminate participation. Any refund, if applicable, will be determined in accordance with these Terms and applicable law.


10. Confidentiality in Group Programs


We ask every participant to respect the confidentiality of information shared by other participants.


You agree not to record, reproduce, publish, post, distribute, or disclose another participant's personal story, identity, image, comments, or confidential information without their permission.

Because group programs involve independent participants, however, The Expansion Project cannot guarantee that another participant will maintain confidentiality. Please use appropriate discretion when sharing personal information in a group environment.


11. Recording of Sessions


Certain teaching or group sessions may be recorded for program delivery, training, or participant access.


Where a session will be recorded, participants will be informed as appropriate. Additional consent will be obtained where required by applicable law or where recordings are intended for purposes beyond ordinary program delivery.


You may not independently record program sessions without our prior written permission and, where applicable, the permission of other participants.


12. Intellectual Property


All program content and materials provided by The Expansion Project—including videos, audio recordings, presentations, processes, frameworks, exercises, workbooks, written materials, graphics, course content, and digital resources—are owned by or licensed to The Expansion Project and are protected by applicable intellectual-property laws.


Your purchase provides you with a limited, personal, non-exclusive, non-transferable licence to use these materials for your own personal purposes.

You may not copy, reproduce, sell, license, teach, distribute, upload, publish, modify for commercial use, or create derivative commercial products from our materials without prior written permission.

Your access may not be shared with another person.


13. Technology and Online Access


Online programs depend on third-party technologies and internet services. While we take reasonable steps to provide reliable access, we cannot guarantee uninterrupted availability of third-party platforms, video conferencing systems, community platforms, payment processors, or internet services.


Participants are responsible for having suitable internet access and compatible equipment.


14. Privacy


We collect and use personal information in accordance with our Privacy Policy and applicable privacy laws.


By using our services, you acknowledge that information may be processed through third-party platforms necessary to deliver our programs, process payments, communicate with participants, or operate our business.


15. Communications


By registering for a program, you agree to receive communications reasonably necessary to deliver that program, including scheduling information, access instructions, program materials, reminders, and administrative notices.


Marketing communications will be handled separately in accordance with applicable consent and unsubscribe requirements.


16. Limitation of Liability


To the fullest extent permitted by applicable law, The Expansion Project and its directors, officers, employees, contractors, facilitators, coaches, practitioners, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from participation in or use of our programs, services, or materials.


Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability or consumer rights where doing so is prohibited by law.


17. Third-Party Services


Our programs may use or provide access to third-party platforms, websites, applications, books, resources, or services.

We are not responsible for the availability, security, content, policies, or actions of independent third-party providers.


18. Program Changes or Cancellation by Us


Occasionally, circumstances may require us to reschedule a session, change a facilitator, modify delivery arrangements, or make other reasonable program adjustments.


If The Expansion Project cancels a program and does not provide a reasonably comparable alternative, participants will receive any refund required under the circumstances and applicable law.


19. Suspension or Termination


We may suspend or terminate access where a participant materially violates these Terms, fails to make required payments, infringes intellectual property rights, seriously breaches another participant's privacy, or engages in behaviour that threatens or materially disrupts the program or its participants.


Termination does not eliminate payment obligations already incurred, except where otherwise required by applicable law.


20. Governing Law


These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, without limiting any mandatory consumer protections that may apply to you based on where you live.

Any dispute that cannot be resolved informally will be handled in the courts or other appropriate forum having jurisdiction under applicable law.


21. Changes to These Terms


We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.


The Terms applicable to a particular purchase will generally be those presented or made available to you when you entered into that transaction, except where a change is required by law or agreed to by the parties.


22. Contact Us


Questions, cancellations, or other notices concerning these Terms may be directed to:

The Expansion Project Online Inc.
www.theexpansionproject.com
info@theexpansionproject.com

By purchasing or enrolling in a program or service offered by The Expansion Project Online Inc., you acknowledge that you have had the opportunity to review these Terms and agree to be bound by them.