1. Overview
At The Expansion Project, we prioritize the privacy and confidentiality of our members. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information and explains your rights and choices about how we handle your information. By using our website or joining one of our online programs, you agree to the terms outlined in this Privacy Policy.
2. Personal Information Collection
We only collect the minimum personal information necessary to provide and improve our services. This information may include:
Name
Email address
Mobile phone number (only where you provide it and consent to SMS communications)
Payment information (processed securely by a third-party payment provider)
Optional profile information, such as a photo, name (or pseudonym) and other information, to personalize your experience
Website usage information collected through cookies and tracking technologies, including pages visited and actions taken
3. Use of Information
The information we collect is used exclusively for the following purposes:
Providing, personalizing, and improving our community services
Communicating with you regarding membership, billing, and updates
Facilitating live and interactive sessions
Providing support and responding to inquiries
Sending appointment reminders, confirmations, scheduling changes, and support messages by SMS where you have consented
4. Confidentiality and Anonymity
Our program communication is completely private and by invitation only. We respect your privacy preferences, and no member is required to disclose additional personal information beyond their name (pseudonym).
5. Protection of Personal Information
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure server technology, encrypted data transmission, and restricted access to personal information.
6. Sharing of Information with Third Parties
We do not sell, rent, or share your personal information with any third parties for marketing or other purposes. Your information will only be shared in the following limited circumstances:
With trusted service providers to process payments and host our website, who adhere to strict data privacy requirements
When required by law to comply with a legal obligation or protect our rights and property
No Sharing of SMS Consent or Mobile Information
No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or our SMS platform provider, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. SMS Communication and Consent
We collect your mobile phone number only when you voluntarily provide it and check the SMS consent box on our booking or contact forms. By opting in, you consent to receive text messages from The Expansion Project related to appointment reminders, appointment confirmations, scheduling changes, meeting links for your scheduled sessions, and customer support related to your sessions. We do not send promotional, marketing, or sales content by SMS. SMS consent is collected separately from any other consent and is never a condition of purchase. We record the date, time, and source of your consent. You may withdraw consent at any time by replying STOP to any message. Reply HELP for assistance, or contact info@theexpansionproject.com. Message frequency varies. Message and data rates may apply. You must be 18 or older to opt in.
8. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies on our website. Cookies are small text files stored on your device that help us operate the site, remember your preferences, and understand how visitors use our pages. We use strictly necessary cookies required for the site to function; analytics cookies that help us measure traffic and page performance; advertising and measurement cookies from third-party platforms including the Meta Pixel (Facebook and Instagram), which help us measure the performance of our advertising and reach people who have visited our site; and functional cookies that remember your settings. Third-party advertising platforms may set their own cookies and receive information about your visit, including pages viewed and actions taken. Their use of that information is governed by their own privacy policies. You can manage Meta's ad settings at facebook.com/adpreferences. You can control or delete cookies through your browser settings. Disabling cookies may affect some site functionality. We do not use cookies or tracking technologies to collect or share your mobile phone number or SMS consent data with advertising platforms.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve disputes.
10. Your Privacy Rights
You have the right to:
Access and update your personal information
Request the deletion of your information from our records
Restrict or object to certain data processing activities
To exercise any of these rights, please contact us at info@theexpansionproject.com.
11. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes via email and/or a prominent notice on our website.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
info@theexpansionproject.com